topic Pro 2 camera’s live view not working with the July 3 app update. Live feed locked up. in Arlo Pro 2

Pro 2 camera’s live view not working with the July 3 app update. Live feed locked up.

Jeriken — Tue, 07 Jul 2020 18:36:08 GMT

The app update on July 3 has my Pro 2 live feed locked up any suggestions or anyone else having this problem? I’ve reset my base and no changes!

Re: Pro 2 camera’s live view not working with the July 3 app update

JessicaP — Tue, 07 Jul 2020 18:35:53 GMT

Hi Jeriken,

Are you still having this issue? What phone device are you using? And could you clarify on what you mean with the live feed is locked up?

Re: Pro 2 camera’s live view not working with the July 3 app update

Jeriken — Tue, 07 Jul 2020 22:13:19 GMT

Jessica,

Yes I’m still having the issue! When you hit the button on the camera you want to live view all it does is spin. If you try to spot it that doesn’t work either I have to close my Arlo and reopen it. I’m really frustrated with this every since the July 3rd update it’s not working on my iPhone and my iPad. I made sure there was no firmware update needed and rebooted my system so many times it’s insane.

Re: Pro 2 camera’s live view not working with the July 3 app update

JessicaP — Wed, 08 Jul 2020 14:30:30 GMT

On your iPhone and/or iPad, is this happening when you're on cellular data and/or WiFi? Have you tried reinstalling the Arlo app?