topic Re: can't edit mode in armed mode on in arlo 2 camera in Arlo Pro 2

Can't edit mode in armed mode. Save button is greyed out.

cachou123 — Thu, 02 Jul 2020 16:55:40 GMT

i have 2 camera, one at the front of house and one at the back

in mode, i want to edit my back camera so that when it is arm, if it detect movement, i do t want to record video

but the save button is greyed out

Re: can't edit mode in armed mode on in arlo 2 camera

Dannybear — Thu, 02 Jul 2020 04:22:50 GMT

I have seen this with the latest arlo iOS App v2.18.

I’m not sure if this is intended feature but you should be able to select the camera to record the video to get the save option to work then set the camera video record option to do nothing to prevent it from recording.

Re: can't edit mode in armed mode on in arlo 2 camera

jguerdat — Thu, 02 Jul 2020 13:23:10 GMT

If it's an app problem you can temporarily use a browser to do this. A mobile browser will work if set to use the desktop version of the site. Open a case using the Contact Support link at the bottom here to raise awareness of the issue.