topic No videos in library for last two days. Live feed works through Arlo app and receiving notification. in Arlo Pro 2

No videos in library for last two days. Live feed works through Arlo app and receiving notification.

B0B0 — Wed, 01 Jul 2020 14:32:33 GMT

There are no videos in my library for the last 2 days. Live feeds through the app work and i get notifications for motion detection but the library has no recordings. Still have all my recordings from the 28th and older.

Re: No videos in my library

jguerdat — Wed, 01 Jul 2020 13:03:55 GMT

Is there a filter set in the library? Have you tried both the app and a browser? Do you have a USB drive installed on the base? If so, are there videos? If not installed, attach one for at least testing. A 16GB or greater thumb drive will work fine. Rebooting the phone and reinstalling the app may help.

Re: No videos in my library

B0B0 — Wed, 01 Jul 2020 13:58:21 GMT

no filter.

did not try browser

no local storage

It is working again as of this morning. I restarted the base last night and the first motion detection today showed up in the library. I have also been running it through tinycam and deleted all of that. I wish I tried the restart before wiping out tinycam settings so I would know for sure if that was the problem.