topic Ingen forbindelse til min base in Arlo Pro 2

After Base Station is offline, deleted Base Station and now cannot add. Showing green LEDs.

BirkerødDK — Mon, 01 Jun 2020 16:28:24 GMT

Efter mine vase var offline slettede jeg basen, da jeg ikke kunne få det til at virke. Nu jan jeg sket ikke oprette basen igen. Har haft taget strømmen. Alle 3 lamper lyser grønt.
Hvordan går jeg oprettet basen igen.

UPDATE (6/1): Adding Google Translation (from moderator):
"After my vase was offline, I deleted the base as I couldn't make it work. Now I did not happen to set up the base again. Have taken the power. All 3 lamps glow green. How do I set up the base again."

Ingen forbindelse til min base

BirkerødDK — Mon, 01 Jun 2020 09:38:35 GMT

Efter mine base var offline slettede jeg basen, da jeg ikke kunne få det til at virke. Nu jan jeg sket ikke oprette basen igen. Har haft taget strømmen. Alle 3 lamper lyser grønt.
Hvordan går jeg oprettet basen igen

Re: Oprettelse af base

JessicaP — Mon, 01 Jun 2020 16:28:00 GMT

Hi BirkerødDK,

You may need to manually factory reset your Base Station. Read here to learn how to factory reset: How can I reset my Arlo SmartHub or base station to the default values?

Re: Oprettelse af base

BirkerødDK — Mon, 01 Jun 2020 20:28:52 GMT

I printed with a clip in the small hole without it helping.
If I seek help from the link you submitted, the page is unavailable

Re: Oprettelse af base

JessicaP — Tue, 02 Jun 2020 14:40:29 GMT

I would suggest contacting the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.