topic Re: Allowing 2 devices to view camera’s at same time in Arlo Pro 2

Any way allowing 2 devices to view cameras at same time?

Dougiefresh90 — Fri, 22 May 2020 14:41:15 GMT

I have the app on all my apple devices, and if I’m looking at a camera on mine, my wife can’t also look at one of them on her device. Is there a way to allow another one of our devices to look at camera view while the first one is still on it???

Re: Allowing 2 devices to view camera’s at same time

TomMac — Fri, 22 May 2020 12:14:07 GMT

You need to read up on GRANT ACCESS

It allows two ( or more ) users to view at same time.

One primary account and then secondary... the secondary accts will have 95% of control if all admin rights are given.

https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account

Re: Any way allowing 2 devices to view cameras at same time?

Dougiefresh90 — Fri, 29 May 2020 23:31:34 GMT

Thanks

Re: Allowing 2 devices to view camera’s at same time

wirlybird — Sat, 30 May 2020 10:49:52 GMT

If I understand the directions I have to create multiple accounts in order to be able to view my camera on two devices at the same time?

So if I want the camera displayed on the web portal in my office but also on my tablet at the same time I have to create another account to "add a friend"?

Re: Allowing 2 devices to view camera’s at same time

jguerdat — Sat, 30 May 2020 14:06:04 GMT

That's correct. Use of the primary user's credentials on a second device will log off that user on the first device. Use of a granted access account gets around that.

Re: Allowing 2 devices to view camera’s at same time

wirlybird — Sat, 30 May 2020 14:50:46 GMT

So if I as the sole user want to have the cameras live on two PC's in my house and also on my tablet while outback I have to set up three accounts, three different emails etc.

The absurdity of this defies logic.

New user and it has only been about 5 hours and the strikes against the system are rapidly piling up.

Very disappointed for such an expensive device.