topic One of my pro 2 cameras will not charge or sync anymore in Arlo Pro 2

One of my pro 2 cameras will not charge or sync anymore

robotelliott — Wed, 27 May 2020 21:50:16 GMT

one of my pro 2 cameras went dead, wouldn't charge or connect to base. I removed device and now it will not sync. I have to charge the battery in a different camera to get it to blink blue to try to connect. but never will sync. the battery dies and I have to do that all over again and still with no success. Help me please.

Re: one of my pro 2 cameras will not charge or sync anymore

jguerdat — Wed, 27 May 2020 13:59:19 GMT

Will it sync if AC power is applied (might be worth trying this with the battery in as well as out to see if there's a difference)?

If the battery is totally dead, you may need to follow the procedure outline in an FAQ here to revive it. It's basically plugging and unplugging the camera at least 6 times to get enough charge in the battery for it to respond properly.

Re: one of my pro 2 cameras will not charge or sync anymore

robotelliott — Thu, 28 May 2020 00:52:47 GMT

i will try that right now!