topic Re: Cameras are not connecting in Arlo Pro 2

Cameras are not connecting

Raheel — Tue, 12 May 2020 18:42:39 GMT

Since you been upgrading App you have made it more useless so we all buy better Deal App because If you use Google Home app the picture is so clear better connection etc and when use Smart Thing app same there but on Arlo App useless can even connect etc

Re: Cameras are not connecting

ShayneS — Tue, 12 May 2020 18:49:04 GMT

Hi @Raheel

What version of the Arlo app are you using? May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

Re: Cameras are not connecting

Raheel — Tue, 19 May 2020 10:19:25 GMT

I am using latest free App that’s why all these problems increase

Re: Cameras are not connecting

ShayneS — Tue, 26 May 2020 19:15:38 GMT

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support