topic Camera won’t record motion in Arlo Pro 2

Camera won’t record motion

Lallen59 — Tue, 05 May 2020 17:16:02 GMT

I have 3 cameras. 2 work well. The third doesn’t record motion. In settings I can not change the selection from different nothing’ under the “armed” setting

Re: Camera won’t record motion

jguerdat — Wed, 06 May 2020 13:17:40 GMT

Try removing the camera from Settings, My Devices and resync it.

Re: Camera won’t record motion

Lallen59 — Wed, 06 May 2020 20:16:53 GMT

Hi, @jguerdat I tried that earlier with no luck. I also switched one of the working cameras OFF for motion in case I could only use two with the base. I tried the 'not working' camera then and still had the option grayed out. Firmware is current on base and all cameras. Battery is fine on all as well. The camera has live video so its communicating with the base.

Re: Camera won’t record motion

jguerdat — Thu, 07 May 2020 13:22:52 GMT

Assuming you tried both the app and a browser with the same results, the next step would be to remove all devices from Settings, My Devices and start fresh. That should clear out any weirdness.