topic Re: Base Station won't connect to the internet in Arlo Pro 2

Base Station won't connect to the internet

Ucmpd1 — Mon, 04 May 2020 09:53:44 GMT

So I have a base station plugging into a ethernet port at the place I work and there were no problems for 3 weeks.

Then this week the cameras are down and the base station if flashing amber. Tried everything... Reset basestation. Checked connections. Ect

So I test it out on a home network and worked perfect. Took it back the the work environment and won't connect.

It worked perfectly for 3 weeks. IT says they didn't block anything.

Any ideas on what could be causing it

Re: Base Station won't connect to the internet

StephenB — Mon, 04 May 2020 11:05:06 GMT

@Ucmpd1 wrote:

Then this week the cameras are down and the base station is flashing amber. Tried everything... Reset basestation. Checked connections.

What base station do you have?

Did you try connecting the ethernet cable to a PC instead of the base, and confirm that you are able to reach the internet using it?

You might also ask IT if they are using any DNS filtering, DoH, or DoT.