topic Re: Arlo Pro 2 camera in Arlo Pro 2

Arlo Pro 2 camera still picks up audio even when sound is off and volume is down?

RFicarelli — Tue, 21 Apr 2020 14:54:19 GMT

Even though I have turned off the sound and made sure the volume is down, the camera still picks up audio. Not all the time does this happen.

Re: Arlo Pro 2 camera

jguerdat — Tue, 21 Apr 2020 13:09:00 GMT

Turn off audio detection in your modes and rules.

Re: Arlo Pro 2 camera

StephenB — Tue, 21 Apr 2020 20:22:58 GMT

@jguerdat wrote:

Turn off audio detection in your modes and rules.

Plus turn off the microphone in the camera settings.

Re: Arlo Pro 2 camera

Reallyconfused — Sat, 09 May 2020 18:00:30 GMT

I have the same issue. I have turned off EVERYTHING RELATED TO AUDIO, everywhere! I still get audio alerts all the time on windy days when the wind blows across the camera. I assume this is what causes it as it only happens on windy days and on cameras exposed to open winds. But switching all the audio off should prevent this....but it does not. Yet another Arlo flaw.

Re: Arlo Pro 2 camera

jguerdat — Sun, 10 May 2020 13:58:05 GMT

If you've turned off audio detection in your modes and rules, remove the camera and resync it.

Re: Arlo Pro 2 camera

Reallyconfused — Sun, 10 May 2020 14:48:30 GMT

How many times? It’s Arlo. I do that on a regular basis. That’s what Arlo customers do weekly when the cameras disconnected themselves!
No, it’s yet another flaw in the software.

Re: Arlo Pro 2 camera

jguerdat — Mon, 11 May 2020 14:17:12 GMT

If you say so. My system is working without the need to do this. That implies something about your installation/envirment or possible faulty equipment. Some folks have gone long periods of time fighting problems that have been resolved by using the Contact Support link at the bottom here and getting a faulty piece of hardware replaced.

We can't troubleshoot hardware problems through these forums.

Re: Arlo Pro 2 camera still picks up audio even when sound is off and volume is down?

hileywoo — Sun, 31 May 2020 22:28:44 GMT

Version 2.16

Hi, audio off but still picking up bird noises. Why

Re: Arlo Pro 2 camera

hileywoo — Sun, 31 May 2020 22:35:10 GMT

Picking up bird noises. Only have motion rule on no audio on anywhere.

email on and getting to many audio responses