topic Re: Mode in Arlo Pro 2

Mode Recording ends at beginning of minute. Not at end of the minute. Starts at the beginning.

Retired_Member — Thu, 02 Apr 2020 20:38:30 GMT

recording ends at the beginning of the minute. Not at the end of the minute. Starts at the beginning of the minute. That's fine

Re: Mode

jguerdat — Thu, 02 Apr 2020 14:06:45 GMT

I'm not sure what you're trying to say. Recordings start independent of when in the minute it's triggered and ends independent of the minute also.

Re: Mode

Retired_Member — Fri, 03 Apr 2020 08:04:17 GMT

when I set 11.59 end and 00.00 start, 1 minute is disarmed

Re: Mode

samual19 — Fri, 03 Apr 2020 10:47:32 GMT

tell more about your problem cant understand with this information..

Re: Mode

jguerdat — Fri, 03 Apr 2020 13:51:22 GMT

Test the end time and start time to see if it really creates a gap. In the past the stop time resulted in the whole minute of that stop time being active but a while ago there was indeed a gap. If your test shows that there's a minute gap where detection isn't working, set the stop and start times to be identical. Otherwise, use the one minute separation.

Re: Mode

Retired_Member — Sat, 04 Apr 2020 17:16:16 GMT

for example, it should record from 19.00 to 07.00 but the reality is 23.58 recording 23.59 not recording 00.00 recording

Re: Mode

JessicaP — Mon, 06 Apr 2020 15:44:47 GMT

Hi Ervin1,

Are you referring to the schedule mode when recording? You should be able to set it as 7-11:59 PM armed and 12-7AM as armed to make sure you don't miss any recordings.

Re: Mode

Retired_Member — Mon, 06 Apr 2020 16:22:54 GMT

Hi JessicaP. Yes you are right and I understand.But I still record error at 11.59 o'clock.Only the one minute.Other everything is fine

Re: Mode

JessicaP — Mon, 06 Apr 2020 20:47:11 GMT

Have you tried re-creating the schedule with the web client on your computer to see if that helps?

Re: Mode

Retired_Member — Tue, 07 Apr 2020 12:02:44 GMT

Tried but does not help

Re: Mode

JessicaP — Tue, 07 Apr 2020 17:31:18 GMT

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.