https://community.arlo.com/t5/Arlo-Pro-2/Manual-recording-not-appearing-in-library/m-p/1763239#M42500 <P>I have a brand new Arlo Pro 2, updated firmware. This morning I took a did a long manual recording (probably 4 minutes) on Camera A and the video never appeared in my library. I was recording on the Camera B at the same time. I have tried recording on the Camera A again this morning and it worked, so it's not that the camera can't record. What happened here? I really need to recover that footage (also - I am 100% positive this wasn't user error in terms of me not understanding how to record - the button was red and then I stopped it and it turned white.)</P> <P>&nbsp;</P> <P>Some thoughts:</P> <P>- Are we not able to record on two cameras at the same time?</P> <P>- Is there a max length of manual recording that I went over?</P> <P>&nbsp;</P> <P>If there is any way to recover this lost video - I would really appreciate it!</P> Wed, 25 Mar 2020 16:25:54 GMT tink57 2020-03-25T16:25:54Z https://community.arlo.com/t5/Arlo-Pro-2/Manual-recording-not-appearing-in-library/m-p/1763239#M42500 <P>I have a brand new Arlo Pro 2, updated firmware. This morning I took a did a long manual recording (probably 4 minutes) on Camera A and the video never appeared in my library. I was recording on the Camera B at the same time. I have tried recording on the Camera A again this morning and it worked, so it's not that the camera can't record. What happened here? I really need to recover that footage (also - I am 100% positive this wasn't user error in terms of me not understanding how to record - the button was red and then I stopped it and it turned white.)</P> <P>&nbsp;</P> <P>Some thoughts:</P> <P>- Are we not able to record on two cameras at the same time?</P> <P>- Is there a max length of manual recording that I went over?</P> <P>&nbsp;</P> <P>If there is any way to recover this lost video - I would really appreciate it!</P> Wed, 25 Mar 2020 16:25:54 GMT https://community.arlo.com/t5/Arlo-Pro-2/Manual-recording-not-appearing-in-library/m-p/1763239#M42500 tink57 2020-03-25T16:25:54Z https://community.arlo.com/t5/Arlo-Pro-2/Manual-recording-not-appearing-in-library/m-p/1763557#M42544 <P>HI <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/783818">@tink57</a></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp; Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.&nbsp;<A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">Arlo Tech Support</A></P> Fri, 27 Mar 2020 23:11:15 GMT https://community.arlo.com/t5/Arlo-Pro-2/Manual-recording-not-appearing-in-library/m-p/1763557#M42544 ShayneS 2020-03-27T23:11:15Z