topic I Cannot select a camera & smart subscription in Arlo Pro 2

I Cannot select a camera & smart subscription

Tafo — Tue, 17 Mar 2020 21:00:50 GMT

I can't select a camera and click continue in any of the available plans. See attached image.

Re: I Cannot select a camera & smart subscription

StephenB — Wed, 18 Mar 2020 12:37:55 GMT

@Tafo wrote:

I can't select a camera and click continue in any of the available plans. See attached image.

Are you trying to purchase CVR??? (that's what your screen shot says)

Or do you want Smart Premier or Elite?

Are you in a country where Arlo allows subscriptions? https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-is-available

Re: I Cannot select a camera & smart subscription

Tafo — Wed, 18 Mar 2020 16:33:48 GMT

Hi StephenB , thanks for your help. I have the answer.

I received a private message from Arlo telling me that Subscription Plans are not available in Mexico.

Should've known before purchasing this expensive cameras.

I'm happy with the product, is easy to install and easy to use. I just cant't understand why do stores in Mexico like Best Buy and Amazon sell these products if you can't use them with subscription plans.

Definitely, for me, it was a very bad investment.

Thanks!