CVR is absolutely horrible

chriseubanks — Tue, 17 Mar 2020 17:21:15 GMT

I've had Arlo for a few weeks and a few days ago I decided to subscribe to the CVR for 24/7 recording. After just a few days, the CVR is horrible. There are several holes in the recordings that are explainable, and for the current day, the timeline doesn't even show up.

I called customer support several times, and they each had me troubleshoot, which I did. Each time I was told that this was an isolated incident, but while I was on hold for 24 minutes just now with ARLO customer service, I googled ARLO CVR and learned that it's not an isolated incident, but people everywhere have issues.

I like the cameras, but to charge $10 per month for 24/7 recording that doesn't work and is completely worthless and it's been a known issue for over two years is just stupid.

The cameras, yes they mostly work, but ARLO needs to get out of the cloud service business as they at it.

topic CVR is absolutely horrible in Arlo Pro 2

CVR is absolutely horrible