topic Camera has white screen during the day but night vision works fine in Arlo Pro 2

Camera has white screen during the day but night vision works fine

Rose11 — Fri, 13 Mar 2020 17:49:12 GMT

My camera has a white screen during daylight hours but night vision works fine. What is wrong with it? Anyone have a similar issue?

Re: White screen during the day

jguerdat — Fri, 13 Mar 2020 15:50:23 GMT

A screenshot would help. Does live view work ok? Exactly where/how does this white screen show itself?

Re: White screen during the day

Rose11 — Fri, 13 Mar 2020 22:16:04 GMT

The live screen is white during the day and the live screen night vision works well after dark. I will try to attach a picture but all you will see is a white screen.

White screen

Re: White screen during the day

jguerdat — Sat, 14 Mar 2020 13:01:13 GMT

Well, that's different. 😕 A few things to try - reboot your phone and reinstall the app. Reboot your base and reinsert the battery in the camera. If all else fails, remove the camera from Settings, My Devices and resync.

Re: White screen during the day

Rose11 — Sat, 14 Mar 2020 22:36:14 GMT

This was a pretty easy fix. The brightness in the video settings somehow was moved to 100%. I changed the I changed the video settings, brightness setting back to 75% and the picture returned to normal. Thanks for your assistance!