Arlo Pro 2 cameras randomly stop recording. Tried rebooting Base Station and checked app and web.

sbrading — Wed, 04 Mar 2020 16:27:41 GMT

I've had my cameras since the end of 2018, they worked great until recently the camera on my garage randomly stops recording. It is about 30 feet from the base station with two walls and two door between the two. I have rebooted the base station and camera and even tried a different camera out there. On both the app and web page it shows that it has either two or three bars on signal strength. If I try to do live view it either goes offline or times out. Does anyone know if an update change would have caused this, or have an idea to fix it. It's pointless to have cameras if they don't work.

Re: Arlo Pro 2 cameras randomly stop working.

jguerdat — Wed, 04 Mar 2020 14:26:42 GMT

If a different camera in the location does the same thing, that points to a signal strength or quality issue. Try moving the base closer to the camera. It may not need much of a move to make a big difference but only testing would tell.

topic Arlo Pro 2 cameras randomly stop recording. Tried rebooting Base Station and checked app and web. in Arlo Pro 2

Arlo Pro 2 cameras randomly stop recording. Tried rebooting Base Station and checked app and web.

Re: Arlo Pro 2 cameras randomly stop working.