topic Re: IOS APP Problem in Arlo Pro 2

IOS APP Problem - Select all/delete names have "....."

sethm1 — Tue, 18 Feb 2020 23:51:34 GMT

App version: 2.12.3

first off should not this page be in english?

on the delete page why are the 5 choices at the bottom not fully spelled out ? !

see photo.

Re: IOS APP Problem

ShayneS — Tue, 18 Feb 2020 23:49:41 GMT

Hi @sethm1

Is this issue occurring on an iPad? May I ask which model/ios it's running?

Re: IOS APP Problem

sethm1 — Wed, 19 Feb 2020 01:41:22 GMT

Hope this translate well. This page still in Italian.

yes . IPad v 13.3.1

but the problem started many versions ago!

Re: IOS APP Problem

ShayneS — Wed, 19 Feb 2020 17:22:47 GMT

HI @sethm1

Thank you for the info. Which version of iPad is this occurring on?

Re: IOS APP Problem

sethm1 — Wed, 19 Feb 2020 20:08:55 GMT

Ipad pro. 10.5 inch

bought Sept 2017?

Re: IOS APP Problem - Select all/delete names have "....."

ShayneS — Thu, 20 Feb 2020 00:20:49 GMT

The Arlo development team is currently investigating this issue regarding the select all text. We will provide an update as soon as we have more information to share with the community.

Re: IOS APP Problem - Select all/delete names have "....."

sethm1 — Thu, 20 Feb 2020 01:32:48 GMT

Thx.

Re: IOS APP Problem - Select all/delete names have "....."

ShayneS — Mon, 23 Mar 2020 22:31:45 GMT

Hi @sethm1

I wanted to inform you, the development team has identified the issue & a fix will be coming soon. I will provide an update as soon as possible.

Re: IOS APP Problem - Select all/delete names have "....."

sethm1 — Mon, 23 Mar 2020 22:40:47 GMT

Noticed fixed a week ago. Thx.

Re: IOS APP Problem - Select all/delete names have "....."

sethm1 — Mon, 23 Mar 2020 22:42:18 GMT

Oh and how about fixing the language problem on this page.