topic Re: Live View Immediately Freezes on PC in Arlo Pro 2

Live View Immediately Freezes on PC

JehovasFitness — Wed, 29 Jan 2020 20:02:58 GMT

Issue has been occurring for about 2 weeks maybe.

Click play and it freezes.

Occurs on multiple cameras at least ones with CVR, have not tested non-CVR ones.

Using Chrome, same on IE as well.

Re: Live View Immediately Freezes on PC

StephenB — Sat, 01 Feb 2020 12:44:02 GMT

@JehovasFitness wrote:

Click play and it freezes.

Occurs on multiple cameras at least ones with CVR, have not tested non-CVR ones.

Mine aren't doing this with Chrome (but I don't have CVR).

Re: Live View Immediately Freezes on PC

JehovasFitness — Fri, 14 Feb 2020 18:30:02 GMT

@StephenB So, live streaming works on my Ultra but not my Pro 2s, even going to the CVR timeline view will not show...

This is a PC at work.

My chromebook at home live streams fine.

The work PC will live stream the Pro 2s about once every 5 days for a few mins then freezes.

Re: Live View Immediately Freezes on PC

ShayneS — Tue, 18 Feb 2020 21:15:03 GMT

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support