Cannot update support case. Receiving an error message and cannot reply to email or go on chat.

Retired_Member — Fri, 14 Feb 2020 15:10:36 GMT

I'm trying to reply to a support case. Clicking the button opens a page that says: There was an error processing your request. Please contact with Arlo Support

I cannot reply to the support email since it bounces back. I tried clicking Live Chat and have been waiting forever...

Help!

Re: Cannot update support case.

Retired_Member — Fri, 14 Feb 2020 12:12:14 GMT

Took awhile but got through Live Chat the next day.

topic Cannot update support case. Receiving an error message and cannot reply to email or go on chat. in Arlo Pro 2

Cannot update support case. Receiving an error message and cannot reply to email or go on chat.

Re: Cannot update support case.