topic VMS4230P cameras Will NOT connect to the base. Tried removing devices but can't connect. in Arlo Pro 2

VMS4230P cameras Will NOT connect to the base. Tried removing devices but can't connect.

Hans_madsen — Thu, 13 Feb 2020 18:07:09 GMT

hello i bought an Arlo Pro 2 wire-free HD security camera. I had it installed but came to press remove device so one camera disappeared. now i can't get it to connect again. I then tried to remove the other camera too and now none of them want to connect. I`ve Trier to restock it all, but it Will not work

Re: VMS4230P cameraes Will NOT connected to the base

StephenB — Thu, 13 Feb 2020 12:31:27 GMT

@Hans_madsen wrote:

hello i bought an Arlo Pro 2 wire-free HD security camera. I had it installed but came to press remove device so one camera disappeared. now i can't get it to connect again.

If you are adding it back with the mobile app, then I suggest trying https://my.arlo.com in a PC web browser.

Also try removing/reinserting the battery on the camera(s) before resyncing them.