topic Re: Battery looses charge in Arlo Pro 2

Battery looses charge

MargaretArlo50 — Tue, 04 Feb 2020 21:14:22 GMT

I have 3 cameras that I have installed outside my 1500 sq foot house. They are connected to my wifi. the one that is the farthest away looses it's charge within 4 days. The other two last weeks. What do you think is wrong?

Re: Battery looses charge

ShayneS — Tue, 04 Feb 2020 21:52:18 GMT

Hi @MargaretArlo50

How long has this issue been occurring with the camera?

May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

Re: Battery looses charge

MargaretArlo50 — Tue, 04 Feb 2020 22:07:43 GMT

This issue has been present from the start from this location. When I
have the camera recharged and in the house, not as far away from my
router it does not wear down the battery near as quickly. I have also
switched out the camera with another including battery and the same
thing happens from this location. I think I may need a booster

Re: Battery looses charge

ShayneS — Tue, 04 Feb 2020 22:15:35 GMT

This sounds like there may be a clear range issue. Have you tried to move your base station from any electronics that may cause interference? I have provided an article that has a bit more information pertaining this topic. How far can I place my Arlo wire-free cameras from the base station?

Re: Battery looses charge

TomMac — Wed, 05 Feb 2020 14:11:09 GMT

Or due to size of home( also type construction ) / range of cameras, you may need a second base ( it is the only true way to expand coverage area )... there are no limits on the number of bases used on any account.