When I change my battery the device goes offline

mamason99 — Thu, 30 Jan 2020 18:39:19 GMT

Every time I change the battery in one of my 4 cameras, I get device is offline. Sometimes restarting the hub fixes the issue. Sometimes I have to bring the camera inside the house and plug it in to an outlet before it will appear online. Any suggestions? I'm getting pretty frustrated with the process.

Re: Changing battery and then device is offline

ShayneS — Thu, 30 Jan 2020 18:38:26 GMT

Hi @mamason99

You can also try & remove the camera from Settings > My devices > Re-Add it.

topic Re: Changing battery and then device is offline in Arlo Pro 2

When I change my battery the device goes offline

Re: Changing battery and then device is offline