topic Re: Arlo pro 2 night vision is like a fog in Arlo Pro 2

Arlo pro 2 night vision is like a fog. Checked lens and changed battery.

Danielle_6742 — Thu, 30 Jan 2020 23:55:05 GMT

At night the IR light comes on but all you can see is a white fog. Checked the lens changed the battery. Not sure what to do

Re: Arlo pro 2 night vision is like a fog

jguerdat — Thu, 30 Jan 2020 13:57:17 GMT

Screenshots of both day and night views would be useful. It may be moisture on the lens or the IR is reflecting from a nearby surface, "blinding" the camera.

Re: Arlo pro 2 night vision is like a fog

Danielle_6742 — Thu, 30 Jan 2020 17:40:20 GMT

Here is the camera at night and the IR light is on.

Re: Arlo pro 2 night vision is like a fog

Danielle_6742 — Thu, 30 Jan 2020 17:41:50 GMT

Here the same camera during the day.

Re: Arlo pro 2 night vision is like a fog

jguerdat — Fri, 31 Jan 2020 13:49:27 GMT

Well, definitely not a nearby object. I believe the issue is the distance - the IR LEDs won't light up large areas. There may also be dew on the lens exacerbating the issue. What happens if you turn on any outdoor lights and record?

Re: Arlo pro 2 night vision is like a fog

Danielle_6742 — Fri, 31 Jan 2020 20:08:44 GMT

We actually pulled our silicone skin off of it and it is now working great! Problem solved!