Notifications still receiving on device Arlo Pro 2

kingastro — Mon, 27 Jan 2020 21:18:54 GMT

Hi,

I have recently separated from my partner and he has moved out. He had the Arlo app on his phone and was logged in. I wanted to remove him so I changed my password (twice) and somehow he is still receiving notifications when the cameras detect movement like me leaving the house etc. I believe he cannot see the actual footage but still gets the notification with the image attached.

Any suggestions how I stop this?

Re: Notifications still receiving on device Arlo Pro 2

StephenB — Mon, 27 Jan 2020 21:46:35 GMT

@kingastro wrote:

somehow he is still receiving notifications when the cameras detect movement like me leaving the house etc.

Was he using a different account from yours?

If he was, then you use this guide: https://kb.arlo.com/1101094/How-do-I-delete-friends-from-my-Arlo-account

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Notifications still receiving on device Arlo Pro 2

Re: Notifications still receiving on device Arlo Pro 2