topic Re: Still image, but no video in Arlo Pro 2

See still image of someone on main live stream screen but cannot find recordings

cycletruck — Mon, 27 Jan 2020 23:11:51 GMT

Hello,

I have several cameras. When I look at my main screen (device page), I see that one of the cameras has an image of someone, at the bottom corner of the image it says "2 days ago". When I click on the calendar view, I can not find any recordings from "2 days ago" or surrounding days.

Thanks,

Chris

Re: Still image, but no video

StephenB — Mon, 27 Jan 2020 20:02:17 GMT

@cycletruck wrote:

I have several cameras. When I look at my main screen (device page), I see that one of the cameras has an image of someone, at the bottom corner of the image it says "2 days ago". When I click on the calendar view, I can not find any recordings from "2 days ago" or surrounding days.

Do you have activity zones enables?