topic Re: Rich notifications not working in Arlo Pro 2

Rich notifications not working

RevTomas — Tue, 21 Jan 2020 18:21:52 GMT

I get push notifications but not rich which is a must for me.
I just bought a vms4500 Base station. I did update firmware on everything

Re: Rich notifications not working

RevTomas — Tue, 21 Jan 2020 19:00:00 GMT

I try to find information but it very hard to find Good information on their support site.
What is needed to get rich notifications? I have latest iOS I have updated Arlo basestation and camera push notification is working but not rich push with picture which is why I bough these instead of eufycam.

Re: Rich notifications not working

ShayneS — Tue, 21 Jan 2020 21:53:10 GMT

Hi @RevTomas

The Rich Notifications are part of the Arlo Smart Subscription Plans. I have provided an Article with further details regarding this.

What are the available Arlo subscription plans and how much cloud recording is available?