topic Re: iPhone audio mutes when switching to Arlo app in Arlo Pro 2

iPhone audio mutes when switching to Arlo app

robwattman — Mon, 20 Jan 2020 22:27:50 GMT

The Arlo app just updated. If playing music on my iPhone and I switch to the app, the music is muted even if I haven’t selected a video to play. I thought a previous update fixed this problem?

Re: iPhone audio mutes when switching to Arlo app

ShayneS — Mon, 20 Jan 2020 22:26:19 GMT

Hi @robwattman

I was not able to replicate this, what version of the Arlo app are you using and what OS is your iPhone running?

Re: iPhone audio mutes when switching to Arlo app

robwattman — Tue, 21 Jan 2020 07:10:50 GMT

Arlo 2.12.2 (1925)
iOS 13.3
I use nugs.net app 2.7.8 (5064) to listen to music. The previous Arlo update fixed the audio highjacking, but the latest update is highjacking the audio.

Re: iPhone audio mutes when switching to Arlo app

robwattman — Tue, 21 Jan 2020 16:58:15 GMT

I hard re-started my iPhone and now the audio problem is OK.

Re: iPhone audio mutes when switching to Arlo app

ShayneS — Tue, 21 Jan 2020 18:28:22 GMT

@robwattman

Okay, that's good news. Thanks for the update.