Geofencing has duplicate devices

AlexN10 — Sat, 18 Jan 2020 13:47:19 GMT

I am trying to setup Geofencing so it has my iPhone and my wife's iPhone. We both have the Arlo app installed on our phones with location enabled. We each have our own and separate Arlo accounts. When I look in the Geofencing on my device, under Enabled Mobile devices I see my iPhone (this device) but see two entries for my wife's phone. If I check either of those devices then back out, there are three (3) devices enabled now. Why do I see two of her phone entries in the App?

Re: Geofencing has duplicate devices

ShayneS — Mon, 20 Jan 2020 23:03:18 GMT

Hi @AlexN10

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

topic Geofencing has duplicate devices in Arlo Pro 2

Geofencing has duplicate devices

Re: Geofencing has duplicate devices