topic Re: Arlo pro 2 camera shared does not have audio or mic available. in Arlo Pro 2

Arlo pro 2 camera shared does not have audio or mic available.

Pumas — Mon, 13 Jan 2020 22:21:13 GMT

I have shared our Arlo Pro 2 cameras with 2 iPhone users. One has all of the cameras working great with the mic/audio working as well. The other shared user has an iPhone also and the mic/audio is not available. There is no mic icon and when you go into settings, audio is not listed at all. We have uninstalled the app and reinstalled a few times, deleted a camera and reconnected. Neither of these have worked. Can someone help with this please?

Re: Arlo pro 2 camera shared does not have audio or mic available.

StephenB — Mon, 13 Jan 2020 16:41:48 GMT

@Pumas wrote:

I have shared our Arlo Pro 2 cameras with 2 iPhone users. One has all of the cameras working great with the mic/audio working as well. The other shared user has an iPhone also and the mic/audio is not available. There is no mic icon and when you go into settings, audio is not listed at all.

Is Allow Access Rights enabled for the cameras on the account that is having the problem?