Is my camera updated?

tarantino — Sun, 05 Jan 2020 13:52:08 GMT

Hi there! First time posting, we love our Arlo's and last night they caught a guy trying to break into our cabin. We had issues trying to connect to the cameras a few minutes after and so I wanted to check the firmware.

Am I correct in seeing this is the latest update for Arlo Pro 2?

Unless I am mistaken, I believe we have Arlo 2 but the Firmware version is not the same: https://community.arlo.com/t5/Firmware-Release-Notes/Arlo-Pro-2-1-125-11-4-29092-4th-January-2019/m-p/1666861#M198

Which states the firmware should be: Arlo Pro 2 FW 1.125.11.4_29092

And ours says:

HW Version H15

Serial Number 5G118C7EA1617

Firmware 1.092.0.24_985

Thanks for any help.

Re: Is my camera updated?

TomMac — Sun, 05 Jan 2020 14:48:39 GMT

First, look at the cameras;

Pro2 has a usu a white shell with white bezel

Pro has usu a white shell with black bezel

The Pro FW starts off with 1.092.0.xxx , TBMK

and one of my pros is running 1.092.0.24_985 like yours

topic Is my camera updated? in Arlo Pro 2

Is my camera updated?

Re: Is my camera updated?