Deleted zone is a ghost

PiperG — Mon, 30 Dec 2019 15:11:48 GMT

My question is about a wireless camera that I currently have hard wired on my front porch. I created a zone to eliminate the camera constantly being triggered by a blowing flag. I soon realized that the zone was too big and preventing the camera from picking up motion I wanted on camera. I deleted the zone.

It appears there is still a "ghost zone". It often will pick up someone leaving the house, but not coming in the house. In one video it recorded me leaving the house and then I just disappeared - at the exact point the original zone was created.

Should I try to restore to factory defaults? Ideas please?

Re: Deleted zone is a ghost

StephenB — Mon, 30 Dec 2019 16:51:57 GMT

@PiperG wrote:

In one video it recorded me leaving the house and then I just disappeared - at the exact point the original zone was created.

I don't think that is related to the activity zones. Normally that's a stream that somehow got corrupted. If you have local storage connected to the base, you could check that particular recording. Another thing you could do is check it using AviDemux ( http://avidemux.sourceforge.net/ ). That often will let you see parts of the recording that aren't displayed by other players.

Are you seeing any evidence of the lost connections with this camera?

@PiperG wrote:

Should I try to restore to factory defaults? Ideas please?

I would start by removing the camera from the account, and then re-adding it.

topic Re: Deleted zone is a ghost in Arlo Pro 2

Deleted zone is a ghost

Re: Deleted zone is a ghost