topic Re: Arlo pro2 in Arlo Pro 2

Update Adobe Flash when trying to view our campers. Why receiving this message on other camera?

864 — Tue, 31 Dec 2019 20:01:19 GMT

Each time we log in to view our campers, we are asked on each camera to update Adobe Flash....however, we have checked our computer to confirm that we have the updated version and we do. Why are we still getting this message on each camera?

Re: Arlo pro2

StephenB — Sun, 29 Dec 2019 01:00:00 GMT

@864 wrote:

Why are we still getting this message on each camera?

Browsers no longer allow you to permamently enable flash for a site. The message is somewhat misleading, in that you will see it even if your flash plugin is up to date.

The workaround for enabling flash depends on the browser. Which one do you use?

Re: Arlo pro2

michaelkenward — Sun, 29 Dec 2019 11:47:19 GMT

These messages are signs that your browser is trying to protect you from "dangerous" content. Many browsers throw up the same dire warnings. You will have to find out how to give your browser permission to run Flash.

Some browser are more forgiving than others. Some will remember the settings, others require a fresh tweak every time you launch them.

It won't be long before Flash goes to the great code writer in the sky and just won't work. There are alternatives, but Arlo seems to be determined to sit on its hands and to keep Flash going until the last possible minute, sometime in 2020.

Here's what you do for various browsers:

Enable Adobe Flash Player for Safari

How to troubleshoot Arlo web client Flash errors when using Google Chrome

Cannot view Live Feeds - Flash problem AGAIN! - Arlo Communities

Re: Arlo pro2

billkex — Sun, 29 Dec 2019 15:53:58 GMT

I have been getting that message on my computer since they changed/updated to the current mess they have now. (May/June 2019)

Here's how you get passed that:

After you click "View" on the first camera, in the upper left hand corner of your screen click on the icon that will appear that looks like a brick, click "allow", then click on the other cameras that you want to view.

Unfortunately, it doesn't remember your choice, so each time you log in to see your cameras, you gotta do this. It's a PIA., and I wish Arlo hadn't screwed with the way things used to be.

And yes, the image quality is still CRAP compared to what it used to be.

Re: Arlo pro2

StephenB — Sun, 29 Dec 2019 19:32:15 GMT

@billkex wrote:

Here's how you get passed that:

With FireFox...

There is no brick icon with the other browsers.

Re: Arlo pro2

billkex — Sun, 29 Dec 2019 19:47:50 GMT

I forgot to mention that I use Firefox.