https://community.arlo.com/t5/Arlo-Pro-2/How-to-create-screen-shot-using-an-android-phone-to-Customer/m-p/1748720#M39605 <P>How to email a screen shot from android phone to Customer Support?</P> Tue, 31 Dec 2019 19:33:40 GMT LoKn 2019-12-31T19:33:40Z https://community.arlo.com/t5/Arlo-Pro-2/How-to-create-screen-shot-using-an-android-phone-to-Customer/m-p/1748720#M39605 <P>How to email a screen shot from android phone to Customer Support?</P> Tue, 31 Dec 2019 19:33:40 GMT https://community.arlo.com/t5/Arlo-Pro-2/How-to-create-screen-shot-using-an-android-phone-to-Customer/m-p/1748720#M39605 LoKn 2019-12-31T19:33:40Z https://community.arlo.com/t5/Arlo-Pro-2/How-to-create-screen-shot-using-an-android-phone-to-Customer/m-p/1748724#M39606 <P>post it here in a messg as Arlo doesn't have email</P> Sat, 28 Dec 2019 19:01:13 GMT https://community.arlo.com/t5/Arlo-Pro-2/How-to-create-screen-shot-using-an-android-phone-to-Customer/m-p/1748724#M39606 TomMac 2019-12-28T19:01:13Z https://community.arlo.com/t5/Arlo-Pro-2/How-to-create-screen-shot-using-an-android-phone-to-Customer/m-p/1748727#M39608 While in the live chat let them know you want to send them a screen shot. They will then upload an option for it. I just tried it yesterday cause I send them a screen shot of an error I’m getting trying to buy a cvr plan Sat, 28 Dec 2019 19:29:35 GMT https://community.arlo.com/t5/Arlo-Pro-2/How-to-create-screen-shot-using-an-android-phone-to-Customer/m-p/1748727#M39608 Dan29 2019-12-28T19:29:35Z https://community.arlo.com/t5/Arlo-Pro-2/How-to-create-screen-shot-using-an-android-phone-to-Customer/m-p/1750548#M40027 <P>Thank you. In the end I didn't need to send a screen shot. I called Customer Ssrvice again and got a more knowledgeable tech who answered my question right away, although it does take 15 minuets on hold to get through to CS.</P> Sun, 05 Jan 2020 15:13:05 GMT https://community.arlo.com/t5/Arlo-Pro-2/How-to-create-screen-shot-using-an-android-phone-to-Customer/m-p/1750548#M40027 LoKn 2020-01-05T15:13:05Z https://community.arlo.com/t5/Arlo-Pro-2/How-to-create-screen-shot-using-an-android-phone-to-Customer/m-p/1750550#M40028 <P>Thank you. I the end I did not need to send a screen shot. I called Customer Service again and got a more knowledgeable tech who answered my question right away. It does take 15 minuets on hold to get through to CS. Good to check this forum as well.</P> Sun, 05 Jan 2020 15:19:59 GMT https://community.arlo.com/t5/Arlo-Pro-2/How-to-create-screen-shot-using-an-android-phone-to-Customer/m-p/1750550#M40028 LoKn 2020-01-05T15:19:59Z