Drag & drop camera swapping isn't working

Garyk3561 — Thu, 26 Dec 2019 21:32:55 GMT

Prior to the recent update, i was able to have more than 5 cameras, an i was able to change up which cameras i was monitoring. This was done by navigating to the subscription page in the app.
This allowed me to view Different zones with a basic subscription. I do not see how to do this in the app now. Further, it doesn't appear it is possible to view more than 5 even if i upgrade my subscription.
arlo is altering its agreement with its legacy customers. My system came with 6 cameras, which I understood at time of purchase, required no subscription.

Re: Drag & drop camera swapping isn't working

ShayneS — Thu, 26 Dec 2019 21:38:09 GMT

Hi @Garyk3561

I have opened a case for you. Customer Support will be reaching out to you as soon as possible. I have provided the case number for your reference: 41356007

topic Re: Drag & drop camera swapping isn't working in Arlo Pro 2

Drag & drop camera swapping isn't working

Re: Drag & drop camera swapping isn't working