topic Base Station suddenly disconnected from network which was plugged in to router directly in Arlo Pro 2

Base Station suddenly disconnected from network which was plugged in to router directly

KenNethPcl — Mon, 30 Dec 2019 21:20:28 GMT

My base station suddenly disconnect from the network, which I was plug in router directly. Other WiFi or network is fine with normal

TomMac — Thu, 26 Dec 2019 15:48:49 GMT

Power button reboot ( off then on )

MyMacRocks — Thu, 26 Dec 2019 20:26:38 GMT

I'm having the same issue. Mine has been off for 2 weeks now, and I've tried all the resets, removing the external drive etc, and it won't reconnect.

KenNethPcl — Fri, 27 Dec 2019 01:25:55 GMT

Yes, I have reboot already

The network light on again, but when I use my apps, it showed base offline

JessicaP — Mon, 30 Dec 2019 21:22:26 GMT

Hey MyMacRocks and KenNethPcl,

If your Base Station is going offline, read this article to try troubleshooting: My Arlo SmartHub or base station is offline; how can I troubleshoot it?