topic Re: Battery drain in Arlo Pro 2

Battery drain on all of my cameras

zhromanik92 — Mon, 23 Dec 2019 23:49:40 GMT

My system is less than 6 months old and for the last month my batteries have been holding a charge for about a week or less. Cameras are set to the battery saver mode already. Any suggestions or help would be appreciated.

Re: Battery drain

TomMac — Sat, 21 Dec 2019 13:46:34 GMT

Usage is usu the major factor...

Live Viewing and recording use the most power.

Are you seeing it on all the cameras?

What is you usage in mins per day?

Re: Battery drain

zhromanik92 — Sat, 21 Dec 2019 14:20:40 GMT

Usage is around 5min or less a day. All cameras are having the issue. I rarely live view. I saw a post from 2018 about a firmware issue. I didn't know if anyone has had similar issues recently.

Re: Battery drain

StephenB — Sat, 21 Dec 2019 20:20:11 GMT

@zhromanik92 wrote:
Usage is around 5min or less a day. All cameras are having the issue. I rarely live view. I saw a post from 2018 about a firmware issue. I didn't know if anyone has had similar issues recently.

Any evidence that the cameras are losing touch with the base? (Lost connection errors when you live stream, pixelation in the videos, or stuttering/gaps)?

Re: Battery drain

zhromanik92 — Sat, 21 Dec 2019 23:01:13 GMT

No signs of connection loss at all

Re: Battery drain

ShayneS — Mon, 23 Dec 2019 23:49:06 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support