topic Re: Motion Sensitivity in Arlo Pro 2

My porch camera has not been detecting any motion. Need to move sensitivity to make it work.

scoops — Thu, 19 Dec 2019 16:42:46 GMT

My porch camera has not been detecting any motion for over a week. I can walk past left, right, and do jumping jacks in front of it nothing. I moved sensitivity back from 90 to 100 and it’s working again. This has also happened with my patio camera and the problem is usually that I would then get videos every 5 minutes from the wind with the 100 sensitivity.
Does anyone else have this issue ?

Re: Motion Sensitivity

StephenB — Thu, 19 Dec 2019 13:03:23 GMT

@scoops wrote:
My porch camera has not been detecting any motion for over a week. I can walk past left, right, and do jumping jacks in front of it nothing. I moved sensitivity back from 90 to 100 and it’s working again.

Perhaps try the motion detection test, and see what setting it needs. https://kb.arlo.com/1114344/How-do-I-use-the-motion-detection-test-for-my-Arlo-device

Walking across the field of view is a better test than doing jumping jacks in the middle of the field of view.

Re: Motion Sensitivity

scoops — Thu, 19 Dec 2019 18:10:17 GMT

Yes I’ve had 4 cameras for over a year and I know when a camera is totally dead or not. It hasn’t recorded motion for over a week. What’s weird is that it recovers when the setting is brought back to 100. But then it trips continuously. It works ok for a month or two when the setting had been stable and operating correctly at 90.
Is it a software glitch ?

Re: Motion Sensitivity

StephenB — Fri, 20 Dec 2019 15:59:30 GMT

@scoops wrote:

Is it a software glitch ?

I don't think so - my own Pro-2s are detecting motion properly and recording (using the default threshold of 80).

Did you try swapping two of the cameras, just to confirm that your problem moves with the camera?