topic Re: Iphone Error "Internet connection has been lost. Geofencing in Arlo is unavailable at the m in Arlo Pro 2

Iphone Error "Internet connection has been lost. Geofencing in Arlo is unavailable at the moment."

Cbolos — Wed, 13 Nov 2019 18:37:16 GMT

My issue has evolved - now when I enter/leave my geofence, I get an Arlo notification that the internet connection has been lost, and it will only change modes (home/away) if I OPEN THE APP! This is ridiculous - anybody else having the same issue?

Re: iPhone in and out notifications

Seb56 — Wed, 13 Nov 2019 10:54:15 GMT

Yes, #metoo ! but not always, only sometimes...

And I still have the initial problem, notification each time geofencing mode change !

Non sense !

Re: iPhone in and out notifications

AncientGeek — Wed, 13 Nov 2019 11:15:49 GMT

@Cbolos wrote:

My issue has evolved - now when I enter/leave my geofence, I get an Arlo notification that the internet connection has been lost, and it will only change modes (home/away) if I OPEN THE APP! This is ridiculous - anybody else having the same issue?

I get the “Internet connection lost” message every time I open the app, but it goes away. I haven’t seen it associated with geofencing ... yet.

Re: iPhone in and out notifications

rbudge2222 — Wed, 13 Nov 2019 18:27:42 GMT

Yes! This is exactly what’s happening with. Mine since we were migrated to the new app. Arlo, please fix this the whole system is useless to me without geofencing working!

Re: iPhone in and out notifications

ShayneS — Wed, 13 Nov 2019 18:39:41 GMT

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

Re: Iphone Error "Internet connection has been lost. Geofencing in Arlo is unavailable at the m

Menne — Fri, 15 Nov 2019 10:10:02 GMT

I think I have the same issue. When I leave the house at a certain moment I will get the 'Internet Connection Lost' notification (although not all times I guess), and after opening the app it set's the Arlo-system to 'Away'.

Also Yesterday I noticed that we left for theatre, I turned off my phone. After the theatre I turned my phone on again, 3 minutes later I got an 'Arlo set to Away' message, and 5 minutes later (back home) it set to 'Arlo is Home' again.

Very frustrated of geofencing issues, as my system is totally unreliable, and also I'm not good at reminding myself to open the app to enable it.

Re: Iphone Error "Internet connection has been lost. Geofencing in Arlo is unavailable at the m

PedalToTheMetal — Fri, 15 Nov 2019 13:42:28 GMT

I have also been getting the internet connection lost messages for a few weeks now, when I am leaving the home zone. Geofencing also gets disabled.

And, as always, the Arlo develepment team doesn't seem to care, just like with the custom alarm tone topic.

What a joke, I honestly wish I would have bought something else.

Re: Iphone Error "Internet connection has been lost. Geofencing in Arlo is unavailable at the m

Seb56 — Fri, 15 Nov 2019 17:32:23 GMT

Lost connections is not my main problem as it is not each time...

But fidgets unwanted geofencing notifications are really a pity !

Re: Iphone Error "Internet connection has been lost. Geofencing in Arlo is unavailable at the m

Seb56 — Wed, 20 Nov 2019 17:52:51 GMT

Hello,

Bored with my geofencing notifications, I removed application and installed it again (iOS)

At firsh launch, it asked me about "getting position", and options were :

- never

- when app is active

- later

So "always" option was missing !

I set it up within parameters menu of the iPhone, and the problem about geofencing updating only when app is launched was corrected !

I suppose you all have already checked the parameter, but...

But of course, still the fish notifications when geofence change.

Re: Iphone Error "Internet connection has been lost. Geofencing in Arlo is unavailable at the m

arormoser — Sat, 30 Nov 2019 20:26:54 GMT

Same here since the migration to the new App geofencing and Internet connection lost issues.

Thinking of replacing my whole camera setup, Arlo with this issue is useless.

I used to recommend Arlo all the time. Not anymore.

Thanks Netgear for buying Arlo and ruin the product.

Re: Iphone Error "Internet connection has been lost. Geofencing in Arlo is unavailable at the m

Menne — Sun, 15 Dec 2019 10:44:56 GMT

After yesterday’s update the Geofencing functionality seems to be working again! Although arming/ disarming seems to be a bit slow, I don’t need to open the app anymore!

Re: Iphone Error "Internet connection has been lost. Geofencing in Arlo is unavailable at the m

Seb56 — Thu, 19 Dec 2019 07:32:18 GMT

Yes, same to me, but always the notifacations each time the position change... I'm thinking of changing my full system...