topic Pro 2 getting alerts that motion is detected but not saving videos in Arlo Pro 2

Pro 2 getting alerts that motion is detected but not saving videos

rose78 — Fri, 13 Dec 2019 21:57:16 GMT

Really annoyed! Am away on holiday, I'm getting notifications that motion has been detected but videos not saving to library. Is there anything I can do except hope its a cat and not a cat burglar!

Re: Pro 2 getting alerts but not saving videos

JessicaP — Fri, 13 Dec 2019 21:57:03 GMT

Hi rose78,

Have you tried re-logging onto your Arlo account and try checking on the web client on your computer to see if you can see the recordings?

Re: Pro 2 getting alerts but not saving videos

Reallyconfused — Sat, 14 Dec 2019 03:55:56 GMT

What if it’s a cat burglar? Sorry....couldn’t resist.

Re: Pro 2 getting alerts but not saving videos

rose78 — Sat, 14 Dec 2019 23:40:38 GMT

Hi, it seems to be working again now, but I'll try that when i get home, thanks

Re: Pro 2 getting alerts but not saving videos

rose78 — Sat, 14 Dec 2019 23:41:17 GMT

Haha!