topic Arlo Pro 2 base station going offline in Arlo Pro 2

Arlo Pro 2 base station going offline

Mango18 — Mon, 09 Dec 2019 08:13:23 GMT

I bought an Arlo Pro 2 4 camera kit about a week ago. All was going well except today it is constantly going offline.

it was constantly flashing amber. Then it will eventually go blue for 1 minute and then again flash amber for a couple of minutes, then back to blue for 1 minute and then back to flashing amber.

It kept doing this cycle, so I then did a factory reset.

I had difficulty adding it back in the app as it would keep going in the cycle described above. But managed to add it after the 5th attempt.

However the base station is still going offline and flashing Amber and then blue for 1 minute. So at this stage I am unable to add any cameras as it says base is offline.

is there anything I can do. As atm it’s unusable.

Betreff: Arlo Pro 2 base station going offline

KokoP — Mon, 09 Dec 2019 09:49:42 GMT

I have exactly the same problem.
The VMB4000er works fine with me - but with the last week delivered VMB4500 I have only trouble. 
She constantly loses the net and at times she can not be addressed and flashes amber.

Sometimes a reboot helps - sometimes several restarts. So the system is not operational!

Re: Arlo Pro 2 base station going offline

ShayneS — Wed, 11 Dec 2019 00:27:32 GMT

Hi @Mango18

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support