Problems with discovering devices on a “granted access” account

Awjw — Sat, 23 Nov 2019 18:29:19 GMT

My husband and I just purchased Arlo 2. He is the primary account holder & he granted me access. I created an account. When I try to “add new devices”, the devices will not come up. Any ideas?

Re: Problems with discovering devices on a “granted access” account

StephenB — Sat, 23 Nov 2019 19:43:18 GMT

@Awjw wrote:
My husband and I just purchased Arlo 2. He is the primary account holder & he granted me access. I created an account. When I try to “add new devices”, the devices will not come up. Any ideas?

You should see the cameras once you accept the invitation from the grant access. You shouldn't need to add devices.

topic Problems with discovering devices on a “granted access” account in Arlo Pro 2

Problems with discovering devices on a “granted access” account

Re: Problems with discovering devices on a “granted access” account