topic Arlo Pro 2 camera stopped providing live feed while other 3 works fine. Tried removing battery. in Arlo Pro 2

Arlo Pro 2 camera stopped providing live feed while other 3 works fine. Tried removing battery.

Michaelski — Fri, 15 Nov 2019 17:44:55 GMT

I have 4 cameras and a base station. One camera stopped providing live feed, still sends clip when motion detected. Other 3 work just fine. Tried removing battery (it’s fully charged) and restart. Also disconnected it from base and added it back. No luck. Any other ideas? My app is on my i7.

Re: Pro 2 won’t go live

TomMac — Fri, 15 Nov 2019 16:29:39 GMT

Have you power rebooted the base ( power off - on ) ?

Also try and test via the web access ( https://my.arlo.com ) to see if it's the app or system

Re: Pro 2 won’t go live

Michaelski — Fri, 15 Nov 2019 16:50:16 GMT

I did reboot the base but that didn’t work either. But since the other cameras are working, didn’t really think it was a ‘base’ issue.

Re: Pro 2 won’t go live

Michaelski — Fri, 15 Nov 2019 17:34:14 GMT

It was the app. Worked fine on the desktop. Uninstalled then reinstalled the app, everything good. Thanks for the help!