Pro2 wireless camera shows sync'd but offline. Tried rebooting Base Station, swapping batteries, etc

hjk3 — Tue, 12 Nov 2019 18:03:27 GMT

One of my 4 Arlo Pro 2 VMC4030P cameras just went offline today. I replaced the battery, the camera recorded me approaching to do this. I press the sync button, the blue light flashes which should mean it is sync'd. The camera still shows offline. I have rebooted the base station, swapped batteries with other cameras. No changes. All other cameras are still working. Has anyone encountered and/or fixed this issue?

Re: Pro2 wireless camera shows sync'd but offline.

jguerdat — Tue, 12 Nov 2019 13:28:32 GMT

App or browser? Have you tried both? Have you force stopped the app and reopened it?

topic Re: Pro2 wireless camera shows sync'd but offline. in Arlo Pro 2

Pro2 wireless camera shows sync'd but offline. Tried rebooting Base Station, swapping batteries, etc

Re: Pro2 wireless camera shows sync'd but offline.