topic Re: Misc Help in Arlo Pro 2

Manual for Arlo PRo 2? What are the red lights on front of cameras? Getting "newer version" popup?

SAD2295 — Mon, 11 Nov 2019 16:39:16 GMT

1. The was no user manual with my Arlo Pro 2, could someone give me a link to it?

2. What are the red lights on the front of the cameras?

3. When I try to live stream(?), I get a message that there is a newer version of Adobe Flash. But I can't install it, it runs to 55% and then I get a message close Chrome. (Chrome is closed). I am running Chrome under Windows 10. What's the trick here?

TIA

Re: Misc Help

michaelkenward — Sat, 09 Nov 2019 11:18:55 GMT

Find everything in the document library:

Arlo - Security Cameras and Systems

Re: Misc Help

michaelkenward — Sat, 09 Nov 2019 16:19:17 GMT

@SAD2295 wrote:

3. When I try to live stream(?), I get a message that there is a newer version of Adobe Flash. But I can't install it, it runs to 55% and then I get a message close Chrome. (Chrome is closed). I am running Chrome under Windows 10. What's the trick here?

That is a fake message.

You need to find the bit on Chrome that allows flash to run on my.arlo,com.

How to troubleshoot Arlo web client Flash errors when using Google Chrome

It really is about time that Arlo did away with Flash or at least stopped popping up those hopelessly inaccurate messages.

Re: Misc Help

StephenB — Sat, 09 Nov 2019 18:35:01 GMT

@SAD2295 wrote:
2. What are the red lights on the front of the cameras?

IR lights that illuminate the scene for NightVision.

@SAD2295 wrote:

3. When I try to live stream(?), I get a message that there is a newer version of Adobe Flash. But I can't install it, it runs to 55% and then I get a message close Chrome. (Chrome is closed). I am running Chrome under Windows 10. What's the trick here?

When you navigate to my.arlo.com, click on the padlock next the address bar before you log in. You'll see an option to Allow flash there. After you do that, you'll get a prompt to reload the page. Then log in, and flash will work ok.

FWIW, Chrome uses a built-in flash player, so installing or updating the one from Adobe won't accomplish anything.

Re: Misc Help

SAD2295 — Sat, 09 Nov 2019 23:25:55 GMT

Ok got the user manual, which addresses most of the questions I asked.

Three replies, the questions answered, nice teamwork!

Thanks a bunch.

Re: Misc Help

SAD2295 — Sat, 09 Nov 2019 23:29:38 GMT

Hi,

It definitely pays to ask. This took care of that problems.

Three replies to my post, three great answers!

Thanks all,

Shane

Re: Misc Help

SAD2295 — Sat, 09 Nov 2019 23:34:58 GMT

Hi,

IR lights of course, I probably missed that in the manual.

All three replies to my post proved useful!

What would one do before the internet application communities? Great way to get answers.

Thank a lot,

Shane