topic Re: Motion section pro 2 in Arlo Pro 2

Motion section pro 2

Hoops7 — Tue, 29 Oct 2019 02:30:24 GMT

Camera had been working well but not picking up motion. Live feed works, audio works but not motion.
I have read solutions involving pulling battery out and resetting, however what is your solution when you have bought camera security system as protection for house and tools for when you’re on holiday and now on holiday and can’t access the camera to remove battery....?!!!!!

Re: Motion section pro 2

jguerdat — Tue, 29 Oct 2019 12:43:35 GMT

Things can always go wrong at inappropriate times but we need more. What mode is used? Have you tried remotely rebooting the base as well as toggling the mode to Disarmed and then back?

Re: Motion section pro 2

Hoops7 — Tue, 29 Oct 2019 13:45:53 GMT

I mean when would it be an appropriate time for something you’ve paid good money for be? I’ve tried everything I can remotely but hey if it’s not the best gear then what can you do right?

Re: Motion section pro 2

Hoops7 — Wed, 30 Oct 2019 22:07:40 GMT

If I remotely reboot the base will I have to then re-sync cameras

Re: Motion section pro 2

jguerdat — Thu, 31 Oct 2019 13:19:29 GMT

Nope. Rebooting the base remotely is like doing it locally. Syncing the cameras is only needed when setting the system up or when a camera has been removed.

Re: Motion section pro 2

Hoops7 — Tue, 05 Nov 2019 09:55:59 GMT

Still hasn’t fixed the problem. Any other solutions?

Re: Motion section pro 2

StephenB — Tue, 05 Nov 2019 12:51:48 GMT

@Hoops7 wrote:
Still hasn’t fixed the problem. Any other solutions?

Unfortunately I'm not thinking of much you can do remotely. Likely you've done this - but just in case.... Have you checked that the base station mode is still "ARMED"?

I guess you could try creating a custom mode, and switch to that.