topic Night vision stopped working in Arlo Pro 2

Night vision stopped working

maricj2000 — Sat, 02 Nov 2019 15:03:41 GMT

Arlo 2 wireless camera was recording in night vision with no problem and it stopped all of sudden. It records only in color. I try to restart base station and camera but no success. I n the app I also tried to toggle night vision off and on but it still doesn’t switch to night vision. There is a street lite outside but that was not affecting night vision before ... any one that can help ? Greatly appreciate

Re: Night vision stopped working

jguerdat — Sun, 03 Nov 2019 19:45:43 GMT

That simply means there's enough ambient light to record in color. Color recording requires more light. Did you add external lighting someplace?

Re: Night vision stopped working

maricj2000 — Mon, 11 Nov 2019 18:52:31 GMT

Hi, @jguerdat thank you for respond.... It is only street light which is not that bright. Nothing changed. After couple of days I noticed that night vision sometimes works sometimes not. I’ll take cam tonight to the dark place and ch check if night vision is triggered.