topic Re: major lag in Arlo Pro 2

major lag

robinman — Tue, 29 Oct 2019 02:04:32 GMT

Hi all, i have a major lag on my camera and was hoping someone could help

its about 15-20 sec before it picks up and starts recording, great system but this is a joke

any help would be great

Re: major lag

jguerdat — Tue, 29 Oct 2019 12:41:52 GMT

Have you read the FAQ here on best camera positioning practices? Have you adjusted the sensitivity in your modes and rules (another FAQ)? Max distance for people is ~25 feet but can be less, depending on various issues.

Re: major lag

robinman — Tue, 29 Oct 2019 19:54:56 GMT

Hi yes i have and even if i have the cameras next to the hub its still the same

Re: major lag

ShayneS — Thu, 31 Oct 2019 17:47:40 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support