Current and Various Faults/Problems

Saski — Tue, 22 Oct 2019 14:16:19 GMT

1. Suddenly can't view any of the saved videos in the app.
2. Constantly required to allow flash in browser every login.
3. Audio alerts continue after turned off.
4. Camera activation delay seems to have increased since recent updates.
5. Cameras are picking up all the car activity but not human activity at night.
6. The arlo app on pc doesn't allow video brightness adjustment like the phone app does.
7. Phone app keeps freezing and crashing.

I have cycled my internet, arlo base and mobile phone and even reinstalled app to no avail.
I've checked every setting in pc browser to try save flash for arlo app but it won't and even states flash will no longer be supported soon.
Once all these aforementioned problems are sorted, it would be nice to allow nightvision on/off mode to be applied to scheduled times.

Re: Current and Various Faults/Problems

ShayneS — Wed, 23 Oct 2019 16:07:26 GMT

Hi @Saski

Have you tried contacting customer support regarding these concerns? I have attached the link here for you - Arlo Tech Support

Re: Current and Various Faults/Problems

Saski — Wed, 23 Oct 2019 18:53:19 GMT

I emailed but it bounced back so I wrote here.

Video is resolved. (1)
I realised brightness adjustment on pc is the little sun picture. (6)

topic Re: Current and Various Faults/Problems in Arlo Pro 2

Current and Various Faults/Problems

Re: Current and Various Faults/Problems

Re: Current and Various Faults/Problems