topic Re: Can Arlo pro 2 be used with iPhone 11 Pro? in Arlo Pro 2

Can Arlo pro 2 be used with iPhone 11 Pro?

nickwu2004 — Mon, 30 Sep 2019 22:24:38 GMT

I have Arlo Pro 2 and it uses well with my iPhone 8+, but it seems not work with my new iPhone 11 pro. What is root cause? Do I need to update Arlo FW or SW? Thanks.

Re: Can Arlo pro 2 be used with iPhone 11 Pro?

ShayneS — Tue, 01 Oct 2019 22:13:52 GMT

Hi @nickwu2004

Can you provide a little more detail regarding the issue you are experiencing? What feature is not working?

Re: Can Arlo pro 2 be used with iPhone 11 Pro?

lewmoo — Thu, 03 Oct 2019 11:09:57 GMT

I am unable to change the network in my light bridge on the 11 pro, it seems the app is unable to determine that blue tooth is enabled. It keeps directing me to settings to enable it even though it’s on and able to pair with other devices.

Re: Can Arlo pro 2 be used with iPhone 11 Pro?

NewfieDrool — Thu, 03 Oct 2019 11:54:38 GMT

Have you checked under your phones settings, go to settings, go to Arlo app and insure Bluetooth is turned on.

Re: Can Arlo pro 2 be used with iPhone 11 Pro?

lewmoo — Thu, 03 Oct 2019 12:15:27 GMT

That was it, thanks! Must of missed the app asking for access .

Re: Can Arlo pro 2 be used with iPhone 11 Pro?

NewfieDrool — Thu, 03 Oct 2019 12:52:05 GMT

That’s great news, thanks for the update.

Re: Can Arlo pro 2 be used with iPhone 11 Pro?

ShayneS — Thu, 03 Oct 2019 17:39:53 GMT

Hi @lewmoo

I am glad that setting worked for you. Please let us know if you have any further questions.

@NewfieDrool

Thank you for assisting. I have sent you a pm.