topic Re: Notifications in Arlo Pro 2

Receiving duplicate notifications on new Arlo app for same camera motion detection

CAMO — Wed, 02 Oct 2019 18:43:59 GMT

After downloading the new Arlo app, I now receive duplicate notifications on my phone for the same camera motion detection. Anyone experiencing this? Everything was fine on Arlo Legacy.

Re: Notifications

TomMac — Wed, 02 Oct 2019 01:54:46 GMT

Did you delete the older app?

Re: Notifications

CAMO — Wed, 02 Oct 2019 02:27:36 GMT

Yes I already did that

Re: Notifications

Dannybear — Wed, 02 Oct 2019 05:42:40 GMT

If you are using the schedule mode, check that the schedule times are set correctly, when I changed over to the new app I found that the schedule times were altered to start and stop on the top of the clock which arlo software gets confused and disabled everything.

I had to reset the start times to top of the clock and end times to one minute before to get it working again.

Another thing is to check if motion detection is working on powered cameras, mine don’t unless I pull the power cable and run on battery.

Re: Notifications

JessicaP — Wed, 02 Oct 2019 18:44:09 GMT

Hi CAMO,

What phone device are you using?

Re: Receiving duplicate notifications on new Arlo app for same camera motion detection

Toni1946 — Wed, 02 Oct 2019 21:02:11 GMT

YES! The same thing is happening to me, but only on one of my cameras. I have three cameras and during the day I have to shut one down because of this problem.